|Axiom Telecom is the largest and leading, authorized distributor and retailer for international brands such as Nokia, Sony Ericsson, Samsung, Motorola, Thuraya and i-mate. Axiom specializes in wireless communication products and boasts more than 500 outlets in prime retail locations across the region.
The Axiom name is a stamp of quality and originality, and a guarantee of the best after-sales service in the region provided by highly trained professionals. Axiom employs over 1,700 people it has since expanded into Saudi Arabia, Bahrain, Qatar, Oman, Kuwait, London, Egypt and India. More expansion and jobs are in the pipeline as the company grows in the Middle East but also in the surrounding countries.
Established in 1997 by Faisal Al Bannai, Axiom is committed to offering the best value for money to its customers, along with genuine service and the most attractive incentives. Today, besides its own branded outlets, Axiom owns and operates stores through partner arrangements in the UAE with Spinneys. Axiom is also the exclusive telecom partner for Emarat Service Stations where accessories are sold in over 78 stations.
Axiom is more than a retailer. The company is made up of different business units. Retail is the flagship business where Axiom is clearly the largest and most advance retailer in the region. Wholesale makes Axiom the biggest multi-brand distributor in the Middle East and Europe. Axiomplus another successful business unit that focuses on selling value-added services like ring- tones, games, wallpaper, data backup and many more mobile wireless applications.
The mobile service centre is another important business unit in Axiom takes care of all after sales services in Axiom. Axiom was also the first company to invest in the dedicated mobile phone repair facility, 'Phonecare'. Currently located on Sheikh Zayed Road, Dubai, the spacious and well-appointed service centre is the first facility of its kind in the UAE to receive ISO certification.
Axiom also has a dedicated call centre with trained and quality customer service advisors who answer calls from all its retail divisions and helps customers with all the day to day queries, and technical support.
The other major business unit is Axiom SP, which takes care of the Thuraya Satellite Company. In this case Axiom is a service provider. In a short space of time Axiom has managed to become one of Thuraya’s biggest airtime generators.
Among its many claims to fame, Axiom prides itself on being the first company in the UAE to offer two years extended warranty and free mobile phone insurance. It is also currently the first and only telecom company to offer Air Miles to its customers.
Supported by an impressive network of Middle East distributors, Axiom is perfectly positioned to explore expansion opportunities in the region and outside.